Shipping & returns

Shipping

Shipping and returns are made through sellers and buyers' local post offices. Sellers should decide if shipping costs are included in the price of their products, and inform their clients if otherwise.

 

Returns

Sellers are obliged to accept a return if a buyer isn't 100% satisfied.

The buyer has 14 calendar days to ship the product back to the seller and to inform him of the return in order to claim a full refund. Cuscute isn't responsible for enforcing a return, but will penalise sellers who don't comply with Cuscute's return policy. 

Any product a buyer returns must be in the same condition he received it and in the original packaging. Buyers should keep the receipt.